Privacy Policy
Version 1.1 — Last Updated: June 14, 2026
Palmetto Sand & Gravel LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how it may be shared when you use our website, create an account, place an order, or contact us.
Information We Collect
We may collect information including:
Name
Phone number
Email address
Billing address
Delivery address
Order details
IP address and website usage information
Customer account information
Information may be collected when you:
Create a customer account
Place an order
Submit a contact form
Request a quote
Subscribe to updates
Contact us by phone, text, or email
If you create a customer account, we may store information such as your name, email address, saved delivery addresses, and order history to provide account-related features and improve your ordering experience.
How We Use Information
We may use collected information to:
Process and fulfill orders
Schedule deliveries
Communicate regarding orders or services
Send courtesy delivery texts or updates
Respond to questions and support requests
Improve website performance and customer experience
Prevent fraud or unauthorized transactions
Maintain customer accounts and account-related features
Payment Information
Palmetto Sand & Gravel LLC does not store, process, or have access to complete credit card information.
Payments are securely processed by trusted third-party payment providers. Payment information is handled directly by those providers in accordance with their own privacy and security practices.
For security purposes, we do not accept credit card payments by phone.
Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website functionality and understand how visitors use the site.
This information may include:
Browser type
Device information
Pages visited
Time spent on pages
Referral sources
We may use services such as:
Google Analytics
Squarespace Analytics
Similar website analytics services
Text Messages and Phone Calls
By providing your phone number, you consent to receive calls and text messages related to:
Orders
Deliveries
Scheduling
Customer service
Courtesy arrival notifications
Standard message and data rates may apply depending on your mobile carrier.
We do not sell or share phone numbers for third-party marketing purposes.
Information Sharing
We do not sell customer personal information.
Information may be shared only when necessary to:
Process payments
Complete deliveries
Work with subcontracted drivers or suppliers
Comply with legal obligations
Protect against fraud or unauthorized activity
Photos and Marketing Materials
We may take photographs or videos of delivered materials, delivery locations, equipment, trucks, or completed deliveries for operational, educational, advertising, or marketing purposes.
We make reasonable efforts to avoid including personally identifiable information. By using our services, you acknowledge that photographs or videos of materials delivered to a property may be used on our website, social media pages, online listings, advertisements, or other marketing materials unless otherwise requested in writing before delivery.
Data Security
We use reasonable administrative and technical measures to help protect customer information; however, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party sites.
Policy Updates
This Privacy Policy may be updated periodically. The version posted on this page at the time of use shall apply.
Contact Information
Palmetto Sand & Gravel LLC
Spartanburg County, South Carolina
Phone: 864-359-5255
Email: sales@palmettosg.com
Website: www.palmettosg.com